Refund policy
Refund & Return Policy
We take pride in every item we create. Because many of our products are handcrafted or made to order, all sales are considered final unless an item arrives damaged or defective.
Damaged or Defective Items If your order arrives damaged, please contact us within 7 days of delivery at [your email] with a photo of the damage and your order number. We'll make it right with a replacement or store credit.
Non-Returnable Items
Custom or personalized orders
Final sale items
Items showing signs of use
Exchanges We do not offer direct exchanges. If your item is eligible for a return, you may use the store credit toward a new order.
Restocking Fee Eligible non-custom returns may be subject to a 15% restocking fee.